SHIPPING & RETURNS

Shipping Information

• We offer USPS Priority Mail shipping within the 50 U.S. states.

• Orders over $200 qualify for free shipping.

• Standard processing time is 1-3 business days, and delivery typically takes 2-5 business days via USPS Priority Mail.

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Order Issues & Missing Items

If your order is incomplete or missing items, please contact us at koreanskintheory@gmail.com within 5 days of delivery for assistance.

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Returns & Exchanges

ALL SALES ARE FINAL – Due to the nature of skincare products, we cannot accept returns or exchanges for health and safety reasons.

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Damaged or Incorrect Items

If you receive a damaged or incorrect item, please email koreanskintheory@gmail.com within 5 days of delivery with:
- Your order number
- A photo of the damaged or incorrect item(s)
- A brief description of the issue

 

We will review your request and provide a resolution, such as a replacement or store credit, if applicable.